How it works
From your kitchen to the warehouse — without you leaving the kitchen
We're a small Bay Area team of former line cooks and dispatchers. We know your prep window is sacred. Here's how we protect it.
1. Submit your list
Use our request form, email, or just text us a photo of your handwritten list. Tell us the delivery window, address, and any preferred brands or substitutions.
2. We shop the depot
A team member arrives at Restaurant Depot at opening, hand-picks your items, checks dates, and confirms anything out of stock with you in real time.
3. Delivered & unloaded
We transport in a refrigerated/insulated van, deliver to your kitchen entrance, and hand you a digital receipt with line-item photos.
We know every aisle
Our shoppers visit Restaurant Depot daily. They know which brand of canola gets restocked on Tuesdays, which produce comes in fresh from Salinas, and which paper goods are on rotating promo.
That means you get better picks, faster — and we can flag deals worth stocking up on before you waste a margin point.
FAQ
Common questions
Do I need a Restaurant Depot membership?
No. We use our own commercial membership to shop on your behalf.
How fast can you deliver?
Most orders placed before 8pm go out the next morning. Same-day available in core SF, Oakland, and San Jose if requested before 10am.
What if an item is out of stock?
We text you live from the warehouse with the best available substitute. You decide — no surprises.
Do you handle cold and frozen?
Yes. Cold goes into insulated totes with ice packs; frozen rides in a separate freezer compartment. Cold chain is logged.
What's the minimum order?
$150 in product. No order is too big — we run cargo vans up to 14 ft box trucks.
Can I set up recurring orders?
Absolutely. Many of our customers run a standing weekly order with seasonal adjustments.